Privacy policy

Privacy Policy

Effective date: October 17, 2026

Paint Trinity LLC (“we”, “us”, “our”) operates painttrinity.com. This policy explains what personal information we collect, how we use it and the choices you have.

Information We Collect

  • Information you give us: name, email, phone number, billing and shipping address, order details, and anything you send when you contact us or sign up for emails.

  • Payment information: Payments are handled by Shopify and its payment partners. We do not store your full card number.

  • Information collected automatically: IP address, device and browser type, pages viewed, referring pages and approximate location, collected through cookies and similar technologies.

How We Use Your Information

  • To process and ship orders and send order updates

  • To provide customer support and handle returns

  • To prevent fraud and keep our site secure

  • To improve our website, products and advertising

  • To send marketing emails, where you have chosen to receive them

  • To meet legal and tax obligations

Who We Share Information With

We share information only as needed to run our store: - Shopify, which hosts our store and processes payments - Shipping carriers such as USPS, UPS and FedEx - Fulfillment partners that pack and ship orders - Analytics, advertising and email service providers - Authorities, where the law requires it

We do not sell your personal information for money.

Cookies

We use cookies to keep your cart working, remember preferences, measure site traffic and show relevant advertising. You can block or delete cookies in your browser settings, though parts of the site may not work as expected.

Marketing Emails

You can unsubscribe from marketing emails at any time using the link in any email, or by contacting us. Order and account emails will still be sent.

Your Privacy Rights

Depending on where you live, you may have the right to ask us to access, correct or delete your personal information, to know what we hold about you, or to opt out of certain advertising uses. To make a request, email info@painttrinity.com. We may need to verify your identity before acting on a request.

Data Retention and Security

We keep information only as long as needed for the purposes above and to meet legal requirements. We use reasonable safeguards, including encrypted checkout, but no online system can be guaranteed completely secure.

Children

Our site is not directed to children under 13, and we do not knowingly collect their information.

Third-Party Links

Our site may link to other websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.

Contact Us

Paint Trinity LLC 2505 Spring Breeze Way, Monroe, NC 28110, United States Email: info@painttrinity.com | Phone: +1 704-270-5661